Accessibility Information
Washrooms
Our washrooms are equipped with accessible ramps leading to both the men’s and women’s facilities through the front entrance. Each washroom includes a wheelchair-accessible stall for your convenience.
Wheelchair Rentals
Wheelchairs are available for rent at the First Aid & Lost Children Centre on Centre Island. Rentals are offered on a first-come, first-served basis, and guests will need to provide two pieces of government-issued ID.
Service Animals
Service animals are welcome at Centreville Amusement Park. As defined by the Accessibility for Ontarians with Disabilities Act (AODA), a service animal must either be easily identifiable (such as a guide dog or an animal wearing a vest or harness) or be accompanied by documentation from a regulated health professional confirming its necessity.
Please note that service animals are not permitted on any rides and must remain with a member of your party who is not riding. Centreville employees are not able to care for service animals while guests are on rides or attractions. Any service animal displaying aggressive behavior toward guests or staff may be required to leave the park.
Disability Ride Program
Guests with disabilities can purchase a regular-priced day pass or ride tickets and receive a complimentary pass for one accompanying person to join them on rides. This program is available at any ticket booth—simply present an Access 2 card or inform a staff member. The accompanying person must be present at the time of purchase to receive their ticket.
Accessibility Plan and Policies for William Beasley Enterprises Ltd.
This 2021 – 2025 accessibility plan outlines the policies and actions that Wm Beasley Enterprises Ltd will put in place to improve opportunities for people with disabilities.
Statement of Commitment
William Beasley Enterprises Ltd is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. We are committed to meeting the needs of people with disabilities in a timely manner, and will do so by preventing and removing barriers to accessibility and meeting accessibility requirements under the Accessibility for Ontarians with Disabilities Act.
Accessible Emergency Information
William Beasley Enterprises Ltd is committed to providing the customers and clients with publicly available emergency information in an accessible way upon request. We will also provide employees with disabilities with individualized emergency response information when necessary.
Training
William Beasley Enterprises Ltd will provide training to employees, volunteers and other staff members on Ontario’s accessibility laws and on the Human Rights Code as it relates to people with disabilities. Training will be provided in a way that best suits the duties of employees, volunteers and other staff members.
- Develop appropriate materials in a variety of formats – online, handouts and/or classroom training as required.
- Provide training on an annual basis to reflect the seasonal nature of the business.
Kiosks
William Beasley Enterprises will take the following steps to ensure employees consider the needs of people with disabilities when designing, procuring or acquiring self-service kiosks.
- At this time there is no plan to purchase self-service kiosks.
Information and Communications
William Beasley Enterprises Ltd is committed to meeting the communication needs of people with disabilities. We will consult with people with disabilities to determine their information and communication needs. William Beasley Enterprises Ltd will take the following steps to make all new websites and content on those sites conform with WCAG 2.0, Level A.
William Beasley Enterprises Ltd will take the following steps to ensure existing feedback processes are accessible to people with disabilities upon request.
- By providing our phone number on all printed material
- By creating a link on our website for comments/feedback
- Managers on duty in the park are always available to answer any questions regarding accessibility
William Beasley Enterprises Ltd will take the following steps to make sure all publicly available information is made accessible upon request
- Staff available to read menus to guests who require it.
William Beasley Enterprises Ltd will take the following steps to make all websites and content conform with WCAG 2.0, Level.
- Work with our website partner to ensure that any new content posted conforms to WCAG 2.0, Level AA by including this requirement in the contract with the provider.
Employment
William Beasley Enterprises Ltd is committed to fair and accessible employment practices.
We will take the following steps to notify the public and staff that, when requested, William Beasley Enterprises Ltd will accommodate people with disabilities during the recruitment and assessment processes and when people are hired.
- Off-site job fairs will be held in locations that are accessible to people with disabilities
- Job materials (including, but not limited to job descriptions, training manuals, instructions) will be provided in an accessible format taking into account the employee’s disability upon request
- Potential candidates will be welcome to bring support people/animals as required
William Beasley Enterprises Ltd will take the following steps to develop and put in place a process for developing individual accommodation plans and return-to-work policies for employees that have been absent due to a disability.
- Human Resources will work with the employee and the employee’s manager to determine what accommodations are required and reasonable given the disability.
- All plans will be documented and reviewed on a regular basis to ensure that they meet the needs of both the employee and the business.
William Beasley Enterprises will conduct an annual assessment of the park and facilities to identify any accessibility barriers and put an action plan in place to eliminate or minimize them.
Design of Public Spaces
William Beasley Enterprises Ltd will meet the Accessibility for the Design of Public Spaces when building or making major modifications to public spaces. Public spaces include:
- Recreational/beach access routes
- Outdoor public eating areas like rest stops or picnic areas
- Outdoor play spaces, like playgrounds in provincial parks and local communities
- Outdoor paths of travel, like sidewalks, ramps, stairs, curb ramps, rest areas and accessible pedestrian signals
- Accessible off-street parking
- Service-related elements like service counters, fixed queuing lines and waiting areas
William Beasley Enterprises Ltd will put the following procedures in place to prevent service disruptions to its accessible parts of its public spaces.
- Regular maintenance will be scheduled during off-hours to limit the possibility of disruption.
- Wherever possible, alternative routes to service will be posted and made accessible to patrons.
- In the event of a service disruption, we will notify the public of the service disruption and the alternatives available.
For More Information
For more information on this accessibility plan, please contact Human Resources at: 416-234-2345 ext. 6 (phone) or [email protected] (email).
Accessible formats of this document are available free upon request from:
[email protected] or by submitting a written request to
HR
84 Advance Rd
Toronto, Ontario
M8Z 2T7.